Onboarding
Welcome to Northeastern!
To make your transition to the university as smooth as possible, we encourage you to complete several tasks in advance of your actual hire date. These tasks can be found in your Workday Account after you’ve activated your Northeastern online account. Workday is the university’s platform for human resource management. You may review this job aid on how to complete the onboarding tasks in Workday. Doing so will expedite your ability to access important university resources, including the Employee Hub, your Northeastern email address, and the Canvas learning management system.
Northeastern Online Account
Your Northeastern account provides secure and convenient access to the university’s most frequently used sites and systems.
If you encounter any questions while claiming and setting up your account, please contact the IT Service Desk at 617.373.4357. The IT Service Desk is available 24/7 and is happy to help!
Toll-free and international numbers are also available to you if calling from outside the Boston area or the U.S. In-person tech support is available at the Tech Bar, in Snell Library on the Boston campus and at Rothwell Center on the Oakland campus.
Instructions for Activating Your Account
Northeastern University faculty, staff, and sponsored accounts are provisioned based on information from Human Resources or your sponsored account application.
Your online account is protected by Duo, the university’s two-factor authentication service. Visit Northeastern’s Get2FA website, get2fa.northeastern.edu, for more information on 2FA and how to enroll.
Employee Hub
The Employee Hub is a personalized homebase for all Northeastern employees across the global university system. The Hub provides quick, easy access to calendars, tasks, productivity tools, and other resources to help manage the day-to-day and workflows more efficiently.
Visit me.northeastern.edu and log in with your Northeastern account to access the Employee Hub.
Northeastern Email and Microsoft 365
Your Northeastern account includes an @northeastern email account and calendar powered by Microsoft 365 Outlook. This subscription also includes Microsoft Teams and a robust suite of other Microsoft collaboration and productivity tools.
To access your email account, log in to the Employee Hub or follow these steps to sign in:
- Visit office365.com
- Type in your Northeastern email address
- Use your Northeastern password
- Verify login with Duo 2FA when prompted
Your Microsoft 365 license includes downloads of the Office suite on up to five personal devices, and the online and mobile versions of the Office apps. Visit Northeastern’s Office 365 website, office365.northeastern.edu, to learn more about this benefit and the suite of software available to you.
Your Husky ID card is your primary means of identification at Northeastern.
It allows you to enter the library and check out materials, obtain your parking hang tag if you will be driving to work, access the Cabot Gymnasium and, if you establish a Husky account, you may use it as a debit card on campus and at participating restaurants and stores.
To get your Husky ID card on the Boston campus, please visit the Husky Card Services Center at 4 Speare Commons in Speare Hall. You will need to present a legal form of photo identification. If you are a faculty member at one of our network campuses, please connect with the appropriate associate dean for your primary college, as they can help direct you.
Technology Quick Start
Visit Northeastern’s Faculty Technology Guide, connect-to-tech.northeastern.edu/faculty/, to get started with your online account and other key technology resources.
Browse available IT services and solutions on the Tech Service Portal to help support your teaching and research. You can also make requests, report technical issues, and contact the IT Service Desk, which provides 24/7 support and troubleshooting.
Get to know the technology in the classrooms where you’ll be teaching. Quick start guides, photos, features, and status updates are available in your Classroom Dashboard via the Tech Service Portal.
MasParc offers annual, semester, and daily parking products. To purchase an annual or semester parking permit please visit www.masparc.com. Additionally, you may purchase daily parking coupons in packs of 5 for use at the Gainsborough and Renaissance Park Garages. To purchase coupons, you must visit the Gainsborough Garage Parking Office and present your Husky Card. Inquiries regarding parking should be directed to contact@masparc.com or (617) 262-9851.
Commuter Benefits
The university partners with WageWorks to provide a pre-tax commuter benefit paid for by automatic payroll deduction.
The benefit allows you to:
- Enroll online and receive your public transportation commuter pass in the mail
- Pay for parking at commuter lots with pre-tax earnings automatically deducted from your paycheck
- Purchase a commuter pass for occasional use on any public transit system in the United States
You will need to activate your Northeastern account before you can sign up for your commuter benefit. To enroll online, go to the Employee Hub Resources page, select HR Benefits & Services, then Commuter Benefit.
For more information about the commuter benefit and instructions about how to enroll please visit the Commuting & Transportation article.
For planning purposes, please be advised that the ordering deadline is the first day of the month, approximately 30 days before the Pass Month. For example, if you wish to begin using the commuter benefit on October 1, you will need to enroll by September 1; the pre-tax payroll deductions will begin in September to pay for October.
Northeastern is committed to providing benefits and programs that enable you to invest in your health and well-being and to plan for your financial future.
A comprehensive summary of the benefits and programs is available on the Benefits Home Page on the HR Service Center.
Find the Benefits Roadmap here.
You may want to prepare for enrollment by ensuring you have easy access to any needed documentation. For example, if you enroll in the family medical plan, you will need to produce a copy of your marriage license (or 1040 tax return) and/or the birth certificates (or 1040 tax return) of your children.
Two benefits, the Basic Retirement Account and Long-Term disability, have a waiting period that may be waived depending upon your prior employment. To assist in your transition to Northeastern, we encourage you to complete the waiver form at your earliest convenience. This will expedite your ability to take full advantage of these benefits.
For more information on the benefits program, you are encouraged to talk to your manager or department chair about attending an HR-run New Hire Orientation within your first 30 days at the university. To ensure a smooth transition to the university, please navigate to this guide on Onboarding and follow instructions there, prior to our New Hire Program, administered in Workday.